Help_Center

Our Guarantee

Our Promises
We promise to:
1.Source only the best consumer goods and ensure the highest quality possible.
2.Streamline the buying and payment process making it as easy as possible.
3.Deliver goods to our customers all over the world with speed and precision.
4.Provide 24 hour customer support on weekdays.

Warranty We offer a 1Year warranty on all of products and accessories. This warranty does not cover products that have been abused and misused.
All items must have a valid RMA number to qualify for replacement. Packages returned without a valid RMA number will be refused. 
The RMA number must be marked on the outside of the package containing the returned product to be accepted. There will be no refunds on shipping for any reason. All returned items must have all original accessories and packaging including manuals, software, and etc, in order to qualify for replacement . Please contact service@htpow.com.

In the email, please include:

Your name

Original order #

New order #